SMS/Text Messaging Program
How 5 Star Cards customers opt in to text notifications
About the program
5 Star Cards sends transactional SMS/text notifications to customers who have explicitly opted in. Messages provide updates about customer-submitted trading cards, grading orders, consignment items, pending marketplace offers, grading results, and order completion. Messages are sent only to the mobile number the customer provides in their account. This program is not promotional, and we never message purchased or third-party contact lists.
Opt in to SMS notifications
If you choose to receive text updates, complete the optional form below. Every field is optional and the consent checkbox is never pre-selected — you must check it yourself. We record the consent, phone number, date, time, and IP address as proof of opt-in.
Optional — only fill this in if you want to receive SMS updates.
Opting in is never required to create or use a 5 Star Cards account. Providing a phone number for your account, orders, or payouts does not sign you up for text messages — you receive them only if you check a consent box yourself. Account holders can also opt in when completing their profile, via the same optional, unchecked consent checkbox shown there.
Message frequency & rates
- Message frequency varies based on your account activity and interactions with us.
- Message and data rates may apply. Please check with your mobile carrier for details.
Opting out & help
- Reply STOP to any message to opt out at any time.
- Reply HELP for help, or contact us at [email protected].
- You can also withdraw consent by disabling SMS notifications in your account.
Example messages
- 5 Star Cards: Your card ending in [123456] has received a pending offer. Sign in to your account to accept, decline, or counter the offer. Reply HELP for help or STOP to opt out.
- 5 Star Cards: Your order [123456] has been completed. Sign in to your account to view your grading results. Reply HELP for help or STOP to opt out.
- 5 Star Cards: Your consignment item [123456] has been sold. Sign in to your account to review the transaction and payout information. Reply HELP for help or STOP to opt out.
Privacy
Mobile information (phone numbers) and text messaging consent will never be shared with or sold to any third parties or affiliates for marketing or promotional purposes. For full details, see our Privacy Policy and Terms and Conditions.